Shipping & Delivery
Shipping & Delivery
ATELIER FASHION delivers its orders via reputed courier companies only. Orders are shipped / delivered within 2- 4 working days for all UAE customers, within 10 - 15 working days for Kuwait & Saudi Arabia and within 7-10 working days for other countries. Delivery of orders will be made to the address confirmed at the time of placing order. No delivery shall be made to any PO Box or APO address.
ATELIER FASHION will NOT deal or provide any services or products to any of OFAC sanctioned countries in accordance with the laws of UAE.
ATELIER FASHION is not liable for any delay in delivery by the courier company.
For UAE Customers - All products to our valued customers shall be shipped FREE OF COST.
For other countries, the shipping charges shall be indicated beforehand at the time of check out.
Where ever shipping charges are not indicated and customers are not able to check out, customers are requested to get in touch at firstname.lastname@example.org and the shipping charges shall be notified and agreed.
Depending on the order size, a single order may be split into multiple shipments, depending on the availability of the item and / or weight limits for the shipment by the courier company. But you will be charged one delivery fee for the entire order placed, based on the shipping rate we give.
If payment done by card, the cardholder should be aware of the possibility that at times multiple shipments may result in multiple postings to the cardholder's monthly statement.
Any duties or taxes levied by the governmental authorities at the destination port are to be paid by the customer. Our delivery partners are authorized to deposit duties on behalf of the customer and the customer can then directly clear these with the delivery partners on receiving the shipment.
Customers shall be notified of the package tracking information within 24 hours of dispatch of the order.